DickExtension.com Return Policy

1. Policy Duration  
We stand behind our products with a 7-days return policy. Returns must be initiated within 7 calendar days of receiving your order.

2. Return Conditions  
For a return to be eligible:  
- Item must be unused, unworn, and unaltered  
- Original tags and packaging must be intact  
- Valid proof of purchase (receipt/order confirmation) is required  

3. Return Process 
a) Contact our Support Team at info@dickextension.com to request authorization  
b) Upon approval, you'll receive:  
   - Prepaid return shipping label  
   - Detailed return instructions  
   - Designated return address  
Note: Unauthorized returns (without prior approval) will not be accepted.

4. Damaged or Incorrect Items 
Inspect items immediately upon delivery. Contact us promptly at info@dickextension.com for:  
- Defective merchandise  
- Shipping-related damage  
- Incorrect items received  

5. Non-Returnable Items  
Due to hygiene and product nature, we cannot accept returns of:  
- Used intimate products (including opened cock sleeves/personal pleasure devices)  
- Personal care items  
- Custom/personalized goods  
- Perishables (e.g., lubricants)  
- Sale items & gift cards  

Contact us for eligibility clarification before returning.

6. Exchanges  
For fastest replacement:  
1) Return original item following authorized process  
2) Place new order after return acceptance  

7. EU Customers: 7-Days Right of Withdrawal  
Orders shipped to EU destinations may be canceled within 7 calendar days without justification. Standard return conditions (Section 2) apply.  

8. Refund Processing  
- Refunds issued within 10 business days after:  
  a) Receipt of return  
  b) Verification of compliance  
- Refunds applied to original payment method  
- Bank processing may require additional time  
- Contact info@dickextension.com if refund doesn't appear within 15 business days of approval